Full range of courses

Effective communication

• Compassionate and crucial conversations
• DiSC - thinking and communication preferences
• Integrated communication strategy
• Issues and crisis communication
• Preparing documents for decision makers
• Working with challenging customers and situations
• Writing clearly

Diversity, equity and inclusion

• Aboriginal cultural respect training
• Building an inclusive culture
• Leading diversity and inclusion at work
• Intercultural communication

Leading and managing people

• Building resilient teams: A manager’s toolkit to burnout prevention
• Coaching in the workplace
• Creating a culture of strategic decision-making
• Leaders who coach 
• Managing people and performance
• Navigating difficult conversations with confidence  
• The ABC of strategy and strategic thinking 
• The people leader’s toolkit

Managing change

• Change management in digital transformatio
• Mastering change leadership
• The change manager’s toolkit

Managing projects

• Agile Governance
• Introduction to project management
• Project management essentials

Trauma-informed

• Introduction to trauma
• Trauma-informed practice
• Trauma-informed practice for workplace investigations
• The trauma-informed organisation

People and culture

• Introduction to Mercer CED Job Evaluation

Procurement and contract management

• Managing contracts for goods and services
• Managing public finances
• Negotiation skills
• Procurement for building and construction
• Procuring goods and services

Working in Government

• Data@work in the public sector
• Getting to and through Cabinet
• Governance and risk
• Making the right choice: ethics for the public sector
• Policy skills
• Strategic decision-making for the public sector professional
• Unscrambling government: how government works