Delivery: Hybrid | Duration: One and a half days (over three sessions) | Level: Mid-level
This comprehensive three-part program goes beyond simply teaching the mechanics of difficult conversations. It explores the internal and external aspects of communication and leadership, equipping you to engage in more compassionate and crucial conversations that lead to positive outcomes.
Blending real-life experiences with psychology, ethics, decision-making, compassion practices, and leadership and communication best practices, this hybrid course is designed to enhance both your leadership capabilities and communication effectiveness.
The program includes:
- A full-day, face-to-face workshop exploring the inner game of communication and leadership integration through hands-on experiential learning and practical application.
- A three-hour online follow-up session approximately two weeks later, focused on the outer game of compassionate and crucial conversations, to deepen your understanding and embed key concepts.
- An optional 1.5-hour online group coaching session held about a month after the initial workshop, offering personalised support for applying what you've learned and addressing any challenges or questions that have come up.
You will walk away with practical tools, proven communication frameworks, and greater self-awareness – empowering you to lead with greater compassion and navigate a wide range of compassionate and crucial conversations with confidence, clarity and influence.
Learning outcomes
By the end of this program, you will be able to:
- adopt a repeatable, practical approach for preparing for and having compassionate and crucial conversations, understanding the different types including when and how to have them
- explore both the inner and outer domains of communication and build self-management and relational awareness capacity
- obtain greater self-awareness in the way you show up in your leadership during uncertainty and difficulty
- apply various self-management practices and tools to influence the outcomes of your conversations and to enhance your interpersonal effectiveness
- share in discussions and activities to embed these powerful techniques into your workplace and ongoing practices.
Who should attend?
This program is designed anyone who would like to enhance their leadership and communication skills and gain confidence in having compassionate and crucial conversations.
Facilitator: Gwen Pinnington and Sona Lewincamp (Gwen Pinnington Group)
Gwen and Sona are the co-owners and Directors of the Gwen Pinnington Group. They are also the co-creators of Compassionship™, their proprietary framework and practice that provides an integrated approach to conscious and compassionate leadership, culture and change. Gwen and Sona’s consulting, coaching and facilitation takes them around the world facilitating outcomes for leaders and teams across every sector. They are passionate about reducing unnecessary struggle and suffering in the world of work and enabling leaders to consciously create thriving compassionate futures.
Gwen sees change as an opportunity for connection, excellence and conscious growth. Gwen has a global reputation for highly effective coaching, leadership and transformational change using a simple equation "People + Process + Compassion = Excellent Outcomes". Gwen is committed to making a positive difference in the world and builds strong relationships with value and authenticity in her work, whilst delivering impactful outcomes.
Sona facilitates the greatness of others. Sona believes organisations can only change when their people are supported to change. She is a compassionate, strategic, and wise change agent, facilitator and coach. She has a passion for inspiring leaders to realise their potential and to grow in their conscious leadership. Her great skill is in understanding and recognising the current reality of organisations and individuals and moving them towards a sustainable and desired future.
Upcoming programs
| Timetable | |
|---|---|
| Sessions | Program dates |
| Face-to-face workshop (Hobart) | 24 September 2025, 9am – 4pm |
| Online follow up | 21 October 2025, 9.30am - 12.30pm |
| Online group coaching* | 18 November 2025, 9:30am - 11am |
*Group coaching attendance is optional
