Delivery: Live online | Duration: Full-day | Level: Mid/Senior-level
This dynamic one-day course aims to provide people leaders with practical tools to confidently and effectively guide teams through times of change, ensuring that employees feel supported and motivated.
You will learn how to manage team dynamics, communicate change effectively, and build resilience within your team by fostering a supportive environment that minimises resistance and maximises engagement throughout the change process.
Through a mix of theory, group activities and discussions you will explore change planning, the role of leadership in change management, resourcing for change and supporting your people through change.
By embracing change as an opportunity for growth, you'll drive smoother transitions and achieve greater success in your organisation's change initiatives.
Learning outcomes
By the end of this course, you will be able to:
- understand the role of leadership in change management and why it is critical to organisational success
- develop practical strategies to manage team dynamics and individual reactions to change
- communicate change effectively to minimise resistance and build trust
- use tools to create a supportive environment that encourages innovation and continuous improvement
- build resilience within your team by adopting change as a part of the organisational culture.
Who should attend?
This course is suitable for:
- Managers and Supervisors who are responsible for leading teams through organisational change
- Project leads and coordinators who oversee change initiatives
- Senior Leaders and Executives who drive strategic change within their organisations
- Human Resource and Organisational Development professionals who support leaders in managing change.
Facilitator: Karen Engen (Nexcellence Consulting)
Karen is a Prosci Certified Change Practitioner, qualified Trainer and Assessor, and experienced change and project manager across government, education, and private industry. Passionate about leading change with empathy and practical tools, her facilitation style is warm and engaging. Karen has worked across Australia and Canada, including project management at the Vancouver Olympics. Outside of work, Karen runs a singing group, plays guitar, and you might find her recharging at the beach or at live music event.
Karen will be in Canada for six months in late 2025 and will deliver limited training online during this time. She will be returning in 2026 to deliver more face-to-face training.
Upcoming sessions
