Delivery: Face-to-face | Duration: Full day + one-hour optional follow-up| Level: Mid-level
This practical course will give you the knowledge and tools to recognise, manage, and reduce bias in the workplace. You will explore different types of bias—conscious, unconscious, and cognitive—and their impact on workplace culture, relationships, and decision-making.
Through interactive activities and group learning, you will build a deeper understanding of diversity, equity and inclusion (DEI), and why it’s essential for a healthy work environment. You will also learn about the relevant legal framework, including discrimination laws and organisational responsibilities.
Beyond theory, you will gain practical tools, templates and strategies to apply in your role to help you take action, reduce bias, and promote fairness.
Concluding with reflection and action planning, will walk away better equipped to create meaningful change and foster a respectful, inclusive workplace culture. An optional one-hour follow up accountability session is also available to support implementation.
Learning outcomes
By the end of this course, you will be able to:
- Identify and distinguish types of bias including conscious and unconscious bias, and recognise how they manifest in individuals, teams, and organisations.
- Understand the legal and ethical responsibilities relating to diversity, inclusion, cultural safety, discrimination, bullying, and harassment in the workplace.
- Assess the prevalence and impact of bias in workplace settings, and understand how it affects culture, performance, and psychological safety.
- Demonstrate self-awareness and leadership accountability in fostering a safe, respectful, and inclusive workplace in line with relevant legislation, codes of conduct, and organisational directives.
- Apply practical tools and strategies to manage, reduce, and challenge bias, while promoting inclusive practices.
Who should attend?
This course is for Managers, Team Leaders and HR Professionals who are responsible for decision-making, recruitment, and team dynamics.
Facilitator: Rachel Hill (Hill Consulting)
Rachel Hill is a passionate advocate for inclusive workplaces, with over 30 years of experience in HR, recruitment, talent strategy, and people management. As Managing Director of Hill Consulting HRS, she champions fair, equitable, and human-centered practices across Australia and the Asia-Pacific. Rachel designs and delivers engaging training on diversity and inclusion, unconscious bias, and equitable workplace strategies, empowering leaders and hiring teams to build safe, welcoming environments. A sought-after speaker and national judge for HR awards, she brings warmth, real-life insight, and practical tools to every session. Outside of work, Rachel enjoys beach walks in Taroona with her kids and dogs, grounding her in what truly matters—people
Upcoming sessions
