Delivery: Face-to-face | Duration: Three-hours | Level: Foundational
Do you feel like your inbox is constantly out of control? Are unread and flagged emails piling up, leaving you wondering how you’ll ever catch up, let alone focus on any meaningful work?
This half-day course will help you take back control of your inbox. You’ll learn a practical, research-informed approach to managing medium to high volumes of email. Developed by Tasmanian productivity experts Daniel Sih and Tim Hynes, the Email Ninja method has supported more than 30,000 learners globally to regain control of their inbox and reduce email-related stress.
You’ll discover how to rethink the purpose of your inbox, apply clear processing rules, and build sustainable habits to restore a sense of control.
This is not an IT or software training session. It’s an interactive session focused on workflow and decision-making skills that can be applied across any email platform. You’ll also have access to follow-up eLearning and Outlook tutorials to help you embed lasting change and stay on top of your inbox for good.
Learning outcomes
By the end of this course, you will be able to:
- Manage your inbox to save you time, increase your productivity, and understand how effective email management fits within your broader digital workflow.
- Apply key email-processing rules to quickly decide whether to act, delegate, delete, or archive each message.
- Set up a simple folder and action system to manage active tasks, delegated work, and reference material across devices and platforms.
- Use smart rules and AI-assisted search to find emails and attachments quickly, reducing reliance on complex filing structures.
- Adjust notifications and schedule dedicated email processing time to reduce interruptions, task switching and mental fatigue.
- Clear an existing inbox backlog using a structured bulk-archive method to establish a clean baseline.
Who should attend?
This course is suitable for anyone who relies on email in their role, finds email overload a challenge, and wants a practical system to manage their inbox with greater efficiency and control.
Facilitator: Daniel Sih (Spacemakers)
Daniel is an award-winning time-management author, TEDx speaker, podcast host, and founder of Spacemakers®, a productivity training organisation that helps busy people make space to think, focus, and work well.
His books have received international recognition, including an Australian Business Book Award for Personal Development and an Axiom Business Book Award (USA) for Work-Life Balance and Time Prioritisation.
A Tasmanian local, Daniel previously worked as an Allied Health Manager in the public service, with qualifications in Physiotherapy, Project Management, and CliftonStrengths® coaching.
He is the creator of workplace programs including Email Ninja®, Priority Samurai, Productivity Masterclass, and Wise AI, with more than 30,000 learners globally.
