Delivery: Face-to-face | Duration: Full day | Level: Foundational
This one-day, practice-intensive workshop will provide you with the frameworks and confidence to transform any group session, from a simple team meeting to a formal presentation, into a productive and engaging event.
You will learn how to skilfully manage group dynamics, structure content for clarity, and guide discussions toward tangible outcomes.
Whether you’re new to facilitation, or an experienced practitioner looking for new techniques to enhance your effectiveness, this course will equip you with practical, repeatable skills for leading any session with authority and purpose.
Learning outcomes
By the end of this course, you will be able to:
- Apply the OPEN framework to command a room, establish credibility, and manage group energy from the outset.
- Structure content using the 4MAT model to ensure material is engaging, relevant, and memorable for adult learners.
- Facilitate five distinct engagement techniques to maintain energy, encourage participation, and prevent meeting fatigue.
- Respond effectively to common facilitation challenges using proven, practical techniques.
Who should attend?
This workshop is for any professional who leads meetings. If your role requires you to guide group discussions, build consensus, or present information in a way that leads to action, this workshop will provide you with a practical and repeatable toolkit to make every meeting more effective.
Trainer: Steve Wiggers (SCALA the Training Company)
Steve is the Managing Director and lead facilitator at SCALA. An expert in adult learning and group dynamics, he specialises in building practical capability that drives immediate behaviour change and measurable workplace outcomes. Steve’s style is direct, engaging, and grounded in the realities of the modern workplace, focusing on tools that leaders can apply the very next day. He is the 2025 Tasmanian Trainer of the Year.
Upcoming sessions
This workshop can also be delivered in-house and contextualised to meet the specific challenges and strategic priorities of your team or department. Please contact us to discuss tailored delivery options.