Delivery: Face-to-face | Duration: 2 days


This two-day course will help build your confidence and develop the practical skills you need to be an effective supervisor.

During this course, you will explore the transition from team member to team leader and learn how to adjust to your new role. You will also be provided with a toolbox of highly practical techniques to help you work effectively with others, motivate and engage your team, and bring out the best in people.

Learning outcomes

This course will teach you how to:

  • Adapt your communication and management style to suit different situations
  • Establish a common understanding of team purpose, roles, responsibilities and accountabilities
  • Align your team with organisational goals, plans and objectives
  • Provide direction and support to aid team members in meeting expected performance outcomes
  • Develop and encourage free-flowing, two-way communication with your team
  • Delegate appropriately
  • Use proven techniques to respond to challenging situations
  • Develop a positive team culture and improve team performance
  • Provide feedback to correct, encourage, value and reward individual and team efforts and contributions.
Who should attend?

This course is designed for new supervisors or those aspiring to become supervisors who are seeking to advance their skills in this area.

Presenter - Matt Combey (Swinburne University of Technology)

Matt Combey Matt is an engaging presenter with over 20 years’ business and management experience. He works with a range of public and private sector organisations to build capability in leadership, business management, corporate governance and finance.  Matt is also a Justice of the Peace, holds a Bachelor of Business (Professional Honours), Graduate Certificate of Management and an Advanced Diploma of Financial Services.

Matt believes shared knowledge and experience improves the outcome of all and is an advocate of continual lifelong learning.


Upcoming sessions

4-5 August 2025 Hobart 09:00am – 04.30pmregister