Delivery: Face-to-face | Duration: 2 days
Business analysis is about understanding business needs and recommending practical solutions that both support the organisation’s strategic direction, while delivering value. A business analyst serves as the bridge between stakeholders, facilitating workshops, documenting and translating complex information and working across a variety of projects.
Many roles require some business analysis skills and many more would find these skills beneficial. In today’s public sector, business analysis skills are vital to achieve effective organisational change.
This engaging, hands on two-day course will teach you a range of tools and techniques you can use to seek out, define and analyse problems and opportunities within your organisation. You will also learn how to work with stakeholders to create a blueprint for change.
Topics covered
Topics covered in this course include:
- The role of the business analyst and the importance of the business analyst skill set
- The project management environment and the changing role of a business analyst across the lifecycle of a project
- Stakeholder identification and analysis and how to work with a broad range of stakeholders
- Change management and projects
- Root cause analysis (identify a problem or opportunity, analyse it and present solutions)
- How to develop a business case
- Business process mapping
- Requirements elicitation.
Learning outcomes
This course will teach you how to:
- Use the business analyst definitions and framework to define roles and context
- Better understand the project management environment
- Apply business analysis skills to identify key problems and potential opportunities
- Classify artefacts that are required to support organisation change initiatives
- Categorise project variables and how they impact on the business analyst’s role
- Compare documentation and modelling
- Manage solutions, assessment and validation.
The content of this course is aligned with the International Institute of Business Analysis - Guide to the Business Analysis Body of Knowledge (BABOK® Guide)
Who should attend?
- Aspiring business analysts looking to kickstart their career journey.
- Experienced professionals seeking to enhance their business analysis skills and stay relevant in a rapidly evolving business landscape.
- Project managers, product owners and anyone involved in requirements gathering and solution delivery.
Presenter - Karen Engen (Swinburne University of Technology)
Karen has an extensive corporate background working with and within local government, tertiary education, state and federal government and private industry. Karen is a senior project and change manager with proven experience in managing complex business transformation projects and who has a keen interest in innovative technology projects, coaching and leading and promoting diversity and inclusion.
A highly engaging facilitator who uses a range of mediums to engage all different learning styles, Karen shares her broad organisational experiences to draw out participant experiences and provide relevant organisational context.
Upcoming sessions
 29-30 April 2024
|  Hobart
|  09:00am – 04.30pm |  |
Not seeing the session dates you want?
You can register your interest in another session below or request an in-house session just for your team.
Sharyn is a principal consultant at LeftField Project Solutions who works with a variety of organisations locally and inter-state across the private and public sectors. With a background in the information technology space, Sharyn now works on a wide variety of business projects, with a particular interest in the people side of projects and those that make a difference to the Tasmanian community.